DRMG Appointments

Making Appointments

We see patients by appointment Monday - Friday, 8 a.m. to 5 p.m. Evening and Saturday hours are offered at the DuBois location. Saturday hours are for sick visits only. Please call at 8 am if you need to bring your child in on Saturday.

To schedule an appointment, please call the office. We are available for questions during office hours. Feel free to ask questions. If it is important to you, please ask. There is always a provider on call 24/7.

We try our best to stay on schedule, although emergencies sometimes arise. If we have an acutely ill child, we put that child ahead of others. If you are on a time schedule, feel free to call ahead to check on our timeliness. Please assist us by being on time for your appointment. We ask your patience if you have to wait; we know your time is valuable. We do not like to keep you waiting. If you are more than 15 minutes late for your appointment, you may be asked to reschedule.

Canceling Appointments and No Show Policy

If you are unable to keep your appointment or are going to be late, please call the office as soon as possible. This courtesy allows us to better serve other patients. Recurrent no shows may be asked to leave the practice.

Emergency and After Hours Care

If you have an urgent problem, please call the office for instructions.

After hours the answering service takes your number and locates the physician on call. Please call 371-1510 for the answering service. A physician returns your call as soon as possible. In a true EMERGENCY, please go to the Emergency Department of the nearest hospital where a physician on duty can begin treatment and notify the physician on call.

Telephone Calls

All medical questions are handled by a triage nurse or nursing staff. The best time to call regarding a sick child is at 8 a.m. You may be asked to call us to report on your child’s condition once treatment has begun. Please call us if you have questions, late morning or early afternoon regarding your condition, medication or treatment. The staff is specially trained to answer your questions, arrange prescription refills, etc. Many diseases/illnesses have similar symptoms, so if your child has developed a complication or a new problem, please understand the need for a re-examination in the office.